Kg996's Privacy Policy

Kg996 (https://kg996.pro) is one of Bangladesh's most trusted online gaming platforms. We believe that the privacy of our users is a fundamental right. This privacy policy applies to our website, mobile app, and all other services.

This policy details what personal information kg996 collects, how it is used and protected, and what rights you have as a user. By using any kg996 service, you are considered to have accepted this privacy policy.

Our Terms and Conditions Reading this privacy policy together with those terms is recommended, as both documents form a complete legal framework.

Kg996 only collects information that is necessary to provide and improve our services. We never collect data beyond what is needed.

We do not store bank card numbers or CVV codes directly. Sensitive payment information is processed entirely within the payment gateway provider's system.

Kg996 uses the collected information solely for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Financial Transactions: For processing deposits and withdrawals, and preventing fraud.
• Improving the Gaming Experience: Game recommendations and personalized experiences tailored to your preferences.
• Customer Support: For resolving issues, reviewing complaints, and providing support.
• Legal Obligation: To comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Marketing: With your consent, to send you bonus offers, promotions, and updates. You may withdraw this consent at any time.
• Security: To detect and prevent suspicious activity.
• Analytics: For analyzing and improving platform performance.

We do not share your personal information with third parties — except in the following circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket only receive the information needed to complete a transaction.
• Game Software Providers: Only the minimum necessary data is shared with licensed software partners involved in operating the games.
• Legal Authorities: We may be required to disclose information based on a court order or official government legal request.
• Fraud Prevention: Information may be shared with regulatory authorities to prevent fraud or money laundering.

All third parties we work with are contractually bound to uphold our privacy standards and may only use your data for the specified purpose.

Kg996's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language, theme preferences, and login status.
• Analytics Cookies: To understand website traffic and usage patterns. This data is fully anonymized.
• Marketing Cookies: Used solely to show personalized offers with your consent. You can disable this at any time through your browser settings.

You can delete cookies or block new ones at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

Kg996 follows the highest industry-standard technologies and practices to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers on the website and app occur through encrypted channels.
• AES-256 Encryption: Sensitive personal data stored on the server is kept in encrypted form.
• Two-Factor Authentication (2FA): 2FA is available as an additional security layer for your account.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access: Only authorized personnel can access specific data, and all access is logged.
• Firewall & DDoS Protection: Advanced cyber attack prevention systems are active at the server level.

Please note that no method of transmission over the internet is 100% secure. We do our best to protect your data, but if an unauthorized access ever occurs, we will notify you promptly and take the necessary steps.

Kg996 retains your information only for as long as necessary:

• Active Account: All relevant data is retained for the duration that the account remains active.
• After Account Closure: Financial and identity records are retained for a maximum of 5 years as required by law.
• Gaming Logs: Game history is retained for up to 3 years, after which it is anonymized.
• Marketing Data: Once consent is withdrawn, you will be removed from our marketing list immediately.
• Technical Logs: Server logs and IP data are retained for up to 90 days.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be identified.

As a kg996 user, you have several important rights regarding your personal information:

To exercise any of these rights, contact our support team. We will do our best to respond within 30 business days.

Kg996 strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If there is any doubt, age will be verified through a national ID or other supporting documents.
• If a minor is identified, the account is immediately closed and the associated data is deleted.

Kg996 reserves the right to update this privacy policy at any time. If significant changes are made, we will notify you through the following channels:

• A notice will be displayed on the website.
• A message will be sent to your registered mobile number or email address.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.